FAQ

/FAQ

FREQUENTLY ASKED QUESTIONS

Why use a mobile laundry and dry cleaning service?

A mobile laundry and dry cleaning service, not only launders and dry cleans your clothes but also collects your dirty garments then delivers them back to you, once they’ve been washed and dried.

Occasionally we find objects left in pockets, wrapped around or found in between garments. We usually check for items that could have been accidentally left in clothing before laundering or dry cleaning as often foreign objects such as pens, coins are found and are not desirable to be washed together in the load. Please check your belongings and empty pockets as well before collection.

The laundering process involves washing your items in water to get them clean using mechanical action, different lengths of time and temperatures.
Chemicals used to launder items include detergents and bleaching agents.

Items suitable for laundering are sturdier synthetic fibers like polyester and nylon, cotton garments and items that will not easily discolor, shrink or pile.

We usually check for items in pockets as well before laundering as often foreign objects such as pens, coins are found and are not desirable to be washed together in our load. Please check your belongings and pockets as well before collection.

Any item with a tag that reads, ‘dry clean only’

  • Items with a lining
  • Items with beading, sequins, and other embellishments
  • Suits, particularly wool suits
  • Items with complicated designs
  • Very soiled or stained items
  • Skirts, dresses, and pants with pleating
  • Delicate synthetics like rayon
  • Fabric blends

If you are using a professional laundry and dry cleaning services it pays to know the differences in the laundering and dry cleaning processes since all your items are not suitable for laundering nor are all your garments appropriate for dry cleaning.

The dry cleaning process involves ‘dry washing’ fabrics that degrade in water and delicate fabrics that cannot withstand the rough and tumble of a washing machine and clothes dryer.
Water is not used, instead, solvents are used as part of the dry cleaning process and garments are tumbled in a stream of warm air.

Chemicals used to dry clean garments include perc, petroleum or hydrocarbon, silicon or D5 and liquid CO2.